White Glove Silver: Delivery inside the threshold of your residence. If you live in a home with a garage, the item will be left in your garage. If you do not have a garage, the product will be left in your front entrance. The product will not be carried up stairs. The product will be left in the original packaging.

White Glove Gold: delivery inside your residence to the room you choose. this includes carrying the product up two flights of stairs. the shipper will unpack the product and provide basic setup that requires no tools and remove and dispose all packaging.